Privacy Policy

Data Controller

Trusted Compliance & Governance Ltd (company number 17291630), registered in England and Wales. We are registered with the Information Commissioner's Office under reference ZC197689. For any privacy questions, or to exercise your data protection rights, email tanesha@trustedcompliance.co.uk.

Collected Personal Data

• Your name, email address, phone number, organisation and the content of your message, when you contact us through this website or by email
• Billing and order details if you purchase our services, courses or digital products
• Technical data such as IP address, browser type and pages visited, collected by cookies and similar technologies only where you have given consent

Purpose of Collecting Data

• To respond to your enquiry and provide any services you go on to request. Lawful basis: our legitimate interest in replying to correspondence you have initiated, and performance of a contract
• To take payment and meet our accounting and tax obligations. Lawful basis: contract and legal obligation
• To understand how visitors use our website via IONOS SiteAnalytics, and to load the Website Translator and Google Maps features. Lawful basis: consent, which you can change or withdraw at any time using the Privacy Settings link on this site

We keep enquiry records for up to 12 months from our last contact, client and financial records for 6 years, and we do not sell your data or use it for automated decision-making. Some of our service providers process data outside the UK, protected by the UK International Data Transfer Agreement or equivalent safeguards.

You have the right to access, correct, delete, restrict or object to our use of your data, to data portability, and to withdraw consent at any time. Email us at the address above and we will respond within one month. You can also complain to the Information Commissioner's Office at ico.org.uk or 0303 123 1113.